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FAQs for Crew (Cleaners & Technicians)
No. All Crew must hold the appropriate certifications and undergo a verification process before being deployed to mission-critical environments. This ensures safety, compliance, and client trust.
Common requirements include ESD training, ISO awareness, cleanroom procedures, and site-specific health & safety. Specific roles (e.g., HVAC, containment) may require trade-specific qualifications.
Yes. Once verified, you’ll receive mission requests that align with your credentials, location, and preferences.
No. While cleaning is our foundational service, we onboard Crew across multiple verticals—from cabling and cooling to flooring, compliance, and fire safety.
Yes. All Crew must carry valid insurance and xScipher provides additional cover to ensure mission protection and operational peace of mind.
Yes. You set your availability. xScipher missions are flexible, and you’ll only receive requests that match your preferred days and times.
For most roles, yes. You’ll be expected to bring mission-ready tools. For some specialist jobs, clients may provide equipment onsite — we’ll notify you in advance.
The platform allows Clients to upload access requirements during the mission brief. You’ll be notified of any inductions, briefings, or badging needed before deployment.
Yes. After each mission, clients provide feedback, which helps improve your ranking and visibility in the platform.
xScipher’s Ops-Desk is on standby 24/7. Whether it’s access issues, incident response, or client clarification—we’ve got your back.












