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FAQs for Clients
Yes. You may request preferred vendors, or let xScipher assign the most qualified Crew based on your mission brief and compliance requirements.
Absolutely. Every Crew member is vetted for training, compliance readiness, and insurance coverage before accepting mission work.
Depending on the location and scope, we can often deploy mission-ready teams in under 24 hours.
Yes. xScipher supports multiple service verticals including HVAC, fire suppression, compliance audits, flooring, electrical, and more.
Our mission support team is available 24/7. All services are logged, tracked, and governed under platform-wide SLAs and compliance protocols.
No problem. Submit a “Mission Brief” and our team will review it to match you with the right vendor category—whether it’s cabling, cleaning, HVAC, or something else.
Yes. You’ll receive a detailed estimate and proposed Crew lineup before any work begins. No surprises.
Every Crew member is verified for ID, qualifications, insurance, and track record. We also review certifications (e.g. ISO, ESD, ASHRAE) before onboarding.
Yes. Service Level Agreements (SLAs) are built into the platform for every mission. You can customise time windows and escalation routes.
Absolutely. Whether weekly cleaning or quarterly HVAC, you can pre-schedule recurring missions and assign preferred vendors.












